Return & Refund Policy

We hope you love your skincare products, but if for any reason you are not completely satisfied, we are here to help.

Returns:

Eligibility: You have 30 days from the date of purchase to return an item. To be eligible for a return, products must be unused, in their original packaging, and accompanied by proof of purchase.
Process: To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions on how to send your item back.
Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for returns over $75. We are not responsible for items lost or damaged during return shipping.

Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
Approval: If your return is approved, a refund will be processed to your original method of payment within 7-10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
Partial Refunds: In some cases, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer service team.

Gift cards, promotional items, and products marked as final sale are not eligible for return or refund. Contact Us: If you have any questions about our return and refund policy, please contact our customer support team. We are here to assist you and ensure your satisfaction.

Thank you for shopping with us. Your satisfaction is our priority!